top of page

Privacy Policy

Last updated: September 2026

 

Capricorn Coast Marine Community Inc. respects your privacy and is committed to handling personal information responsibly.​ This Privacy Policy explains what information we collect, how we use it, who we may share it with, and how you can contact us about your information.

​

What information we collect

​

We may collect personal information when you:

  • contact us through our website; or

  • apply to volunteer with us.

 

The information we collect may include:

  • your name;

  • email address;

  • phone number;

  • residential or postal address;

  • information included in messages you send us; and

  • information provided in a volunteer application, such as relevant certificates and preferred areas of involvement.

 

Our website may also automatically collect basic technical information such as your IP address, browser type, device type and information about how you use the site. We do not intentionally collect sensitive personal information through our general website forms.

​

How we use your information
​

We may use your personal information to:

  • respond to enquiries;

  • assess and manage volunteer applications;

  • coordinate volunteer activities;

  • maintain appropriate organisational records;

  • operate and improve our website; and

  • comply with legal or regulatory requirements.

We will only use personal information for the purpose for which it was collected, or for another purpose where permitted by law or with your consent.

​

Who we share information with
​

We may use third-party services to help us operate our website and manage information.

These may include:

  • Wix, which hosts our website;

  • Airtable, which we use to collect and manage volunteer and contact information; and

  • other technology or service providers we reasonably need to operate the organisation.​

These providers may process personal information on our behalf. We do not sell your personal information.

​

Our website may also contain links to external websites or services, including social media platforms and services used to report sick, injured or stranded turtles. Those services have their own privacy policies, and we are not responsible for how they handle your information.

​

Donations
​

Donation payments may be processed by third-party payment providers.

We generally do not receive or store your full credit or debit card details. Payment information is handled by the relevant payment provider in accordance with its own privacy and security practices.

​

Cookies and website information

​

Our website may use cookies and similar technologies needed for website functionality, security and basic performance. You can control cookies through your browser settings, although disabling some cookies may affect how the website works. We do not currently use Google Analytics.

​
Volunteers and children​
​

Volunteer applications are intended for people aged 18 years and over.​ We may participate in educational activities involving children and young people, including activities with schools. We do not currently intend to collect personal information directly from children through our general website forms.​ Where information about a child is required for an activity, appropriate consent will be obtained where necessary.

​

How we protect and retain information

 

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, or where we are required to retain it for legal, administrative or record-keeping purposes. When information is no longer required, we will take reasonable steps to delete or de-identify it.

​

Access, correction and privacy concerns

 

You may contact us to:

  • ask what personal information we hold about you;

  • request correction of inaccurate information;

  • ask us to update or delete information where appropriate; or

  • raise a concern about how your personal information has been handled.​

We will handle personal information in accordance with applicable Australian privacy laws. If you are not satisfied with how a privacy concern is handled, you may also be able to contact the Office of the Australian Information Commissioner (OAIC).

​
Contact us
​

If you have questions about this Privacy Policy or the personal information we hold about you, please contact:

​Capricorn Coast Marine Community Inc.
Email: capcoastturtlerehab@gmail.com
Website: www.ccmc.org.au

bottom of page